Contact information
We’re here to help! Whether you have a question about your order, need assistance with a product, or want more information, feel free to reach out. At Neonik, we aim to respond quickly and resolve issues smoothly.
Email Support
For order inquiries, returns, exchanges, or general questions:
Email: support@neonik.in
Please include your Order Number (if applicable) for faster assistance.
Response Time: Within 24–48 working hours.
WhatsApp Support
For quick communication and order verification (especially for Cash on Delivery orders):
WhatsApp: +91 9448735953
Support Hours:
Monday – Saturday, 10:00 AM – 6:00 PM IST
Business Information
Business Name: Neonik
Business Location: Vidhyaranyapuram, Mysuru – 570008, Karnataka, India
Grievance Officer
In accordance with applicable Indian E-Commerce laws:
Grievance Officer: Darshan
Email: support@neonik.in
Response Time: Within 48 working hours
Order-Related Help
For faster resolution, please mention:
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Your Order Number
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Registered Email or Phone Number
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Clear description of the issue
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Photos or unboxing video (if applicable for returns)
This helps us assist you quickly and fairly.
We appreciate your trust in Neonik.
Neonik — Smart Finds. Smarter Prices.