Contact information

We’re here to help! Whether you have a question about your order, need assistance with a product, or want more information, feel free to reach out. At Neonik, we aim to respond quickly and resolve issues smoothly.


Email Support

For order inquiries, returns, exchanges, or general questions:

Email: support@neonik.in

Please include your Order Number (if applicable) for faster assistance.
Response Time: Within 24–48 working hours.


WhatsApp Support

For quick communication and order verification (especially for Cash on Delivery orders):

WhatsApp: +91 9448735953

Support Hours:
Monday – Saturday, 10:00 AM – 6:00 PM IST


Business Information

Business Name: Neonik
Business Location: Vidhyaranyapuram, Mysuru – 570008, Karnataka, India


Grievance Officer

In accordance with applicable Indian E-Commerce laws:

Grievance Officer: Darshan
Email: support@neonik.in
Response Time: Within 48 working hours


Order-Related Help

For faster resolution, please mention:

  • Your Order Number

  • Registered Email or Phone Number

  • Clear description of the issue

  • Photos or unboxing video (if applicable for returns)

This helps us assist you quickly and fairly.


We appreciate your trust in Neonik.

Neonik — Smart Finds. Smarter Prices.